Support for VerifiedAds

Answers to the common questions are below. If yours isn't here, email us and we'll get back to you.

Email support

Tell us what you were doing and what you expected to happen. A screenshot helps.

Common questions

How do I subscribe?

Tap the + next to your credits at the top of any tab, or open Settings (your profile picture) and tap Manage subscription. Pick a plan and confirm with your Apple ID. Every new account can import one brand and make 10 ads free before choosing a plan.

How do I restore purchases?

Open Settings and tap Restore purchases, or tap Restore at the top of the plans screen. Use the same Apple ID you bought with. Credit packs are one-time purchases, so the App Store doesn't restore them; credits already added stay with your subscription.

How do I delete my account?

Once you've signed in, open Settings, tap Delete account, and type DELETE to confirm. Save any ads you want to keep to Photos first. Deleting your account doesn't cancel an App Store subscription: cancel it in iOS Settings → your name → Subscriptions. You can also email us to ask for deletion.

An ad failed. Did I lose a credit?

No. When an ad fails, its credit comes back on its own, and the tile says "Credit returned".

How do I contact you?

Email support@verifiedads.ai. You can also reach us from Settings → Contact support in the app.

Where is the privacy policy?

Read it at verifiedads.ai/privacy, or open Settings → Privacy policy in the app. The Terms of Service are here too.